Privacy Policy

Sabo's Down to Earth Excavation (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

When you request a quote, make an enquiry, or otherwise contact us, we may collect personal information including your name, phone number, email address, suburb or location, and details about the job you need done. We collect this information directly from you — through the quote form on this website, by phone, or by email.

How We Use Your Information

We use the personal information you provide to:

• respond to your quote requests and enquiries;
• provide, quote on, and arrange our excavation and earthmoving services;
• communicate with you about your job; and
• maintain our business records and improve our services.

We will not use your information for unrelated purposes without your consent.

Disclosure of Your Information

We do not sell or rent your personal information. We may share it with trusted third parties who help us operate our business — for example, our website and form hosting provider — and only to the extent needed to provide our services. We may also disclose information where required or authorised by law.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Quote-form submissions are processed and stored through our website hosting provider. While we work to safeguard your data, no method of transmission or storage is completely secure.

Cookies and Website Analytics

Our website may use cookies and basic analytics to understand how visitors use the site so we can improve it. You can disable cookies through your browser settings, though some parts of the site may not function as intended.

Access and Correction

You can request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time.

Complaints

If you believe we have breached your privacy, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.

Contact Us

Sabo's Down to Earth Excavation
Phone: 0423 002 746
Email: timsabo22@gmail.com
Servicing Newcastle, Lake Macquarie & the Hunter Region, NSW